Your embedded researcher

Talk to users, effortlessly.

Sightspool helps you define and refine what to ask, choose the right users to learn from, and turn what you learn into a clear next move for your product.

Connects with
  • PostHog
  • Amplitude
  • Stripe
  • GitHub
  • Customer voice

Create a free account. First interview free—no credit card required.

Founder pathway · Illustrative example

Invite a user to talk to you

During your user hours, the widget invites people to speak directly with you, the founder.

The animation plays once. Pause or choose any step to read it. A fictional founder-led interview: invitation, participant consent, founder answers on their mobile, conversation and accepted thank-you. No real call or redeemable offer. The example research question is: Why do new teams stop before inviting a teammate? Two illustrative interviews connect to an emerging insight: participants wanted to try the product before inviting teammates. This suggests testing solo setup; it does not establish a validated pattern.

The Sightspool SDK

Talk to trust

Inviting us into your product deserves a closer look. Here’s what the SDK does—and the evidence you can check before installing it.

A small SDK for approved research.

Install with a script tag or npm. Choose all visitors or signed-in users. The SDK checks for an approved invitation, then opens Sightspool for consent and the interview when someone chooses to join.

  • No page content, form values, clicks or browsing history captured by this SDK.
  • A supplied user ID is not stored or sent. Only its presence is used locally for signed-in targeting.
  • Pause or destroy the SDK to stop invitation requests and remove the launcher.
Explore the SDK Try the demo
Before someone joinsExample request

POST /widget-offer

{
  "operation": "offer",
  "key": "your-workspace-uuid",
  "device": "random-session-id"
}

Three request fields. The random identifier uses browser session storage. Ordinary network metadata, including IP address and website origin, still reaches the service.

SDK 0.4.217.6 kB browser bundle0 runtime dependencies

Where the trust comes from

Code you can inspect

The SDK source is public. Read the implementation behind the data-handling claims.

Inspect the released source

A release you can verify

npm provenance links the package to its source and build workflow. Script integrity checks protect the reviewed bundle’s bytes.

Review the release & provenance

Controls you can understand

See what is sent and stored, how participants consent, and what pausing, removal and withdrawal actually do.

Read the data & security guide

Sightspool is operated by Cumulative Consulting Pty Ltd. Ask a security question or read the review status. Public source and provenance help you inspect a release; they are not an independent security audit. We do not claim one.

User hours

Set your user hours.

Set user hours for the times you’re available to talk. Join from your dashboard or answer on your verified mobile. When you can’t join, Sightspool takes over with the interview plan you approved, so you can catch up on what you learned when you’re free.

When you’re available

A user is ready to talk. Answer in your dashboard or on your phone.

When you can’t join

Sightspool introduces itself and leads the approved interview. Review the conversation and findings afterwards.

Start with your website

Journey Canvas

See where the next question starts.

Sightspool proposes a journey from your public product pages. Correct the steps, spot what you need to understand, and turn it into a research question.

The map starts as a proposal. Connected evidence and user conversations help you learn what actually happens.

Find your first question

Journey Canvas · Example

Your new team’s first project
Proposal

New team · Intended journey

01 · DiscoverSee what’s possibleProposed from public pages
02 · Set upCreate a projectProposed from public pages
03 · CollaborateInvite a teammateA question to explore
04 · Get startedWork togetherProposed from public pages

A proposed path, not observed user behaviour.

From this step → Your research question

Why do new teams stop before inviting a teammate?

How it works

From product assumption to a conversation worth having.

Sightspool finds the question hiding in your product, helps you ask it without leading the user, brings the right users into the conversation and keeps the interview moving when you cannot be there.

  1. Read the productSurface the assumption behind the decision.Sightspool reviews the public product and approved context to find consequential questions worth asking. Public evidence can expose a gap; it cannot pretend to know why users behave that way.
    Product example01 / 05
    Public product readProvisional

    Assumption behind the decision

    New teams understand why they should connect a source.

    Question worth investigating

    What stopped new workspaces before they connected a source?

    Public receipts are attached. User behaviour remains unknown.
  2. Frame a better questionAsk about what happened, not what might happen.Sightspool turns leading or hypothetical prompts into specific questions about past behaviour—the evidence-first principle popularised by The Mom Test.
    Product example02 / 05
    Behaviour-first framing

    Instead of a future guess

    “Would you use this if we made it easier?”

    Ask about the last real experience

    “Tell me about the last time you tried to connect a source.”

    No pitch hidden inside the question

  3. Find the users who can answer itFocus attention where the experience is most relevant.When the signals exist in your connected product, define an approved cohort such as people who left a paid plan, stalled during onboarding or returned after time away.
    Product example03 / 05
    Approved research cohort
    Left a paid plan
    Onboarding incomplete
    Returned after time away
    CheckedContactable
    RequiredConsent
    CheckedFatigue

    Uses signals available in your product. Sightspool does not supply a participant panel.

  4. Lead it or hand it overOne approved brief, two ways to keep it moving.You are the recommended interviewer. When you cannot join, Sightspool can take the same approved question, cohort and guide—with clear disclosure, consent and stop conditions.
    Product example04 / 05
    Same approved brief

    You lead

    Recommended when you can join.

    Sightspool leads

    The fallback when you cannot.

    Question and purpose stay fixed

    Cohort and guide stay fixed

    Consent and stop conditions stay fixed

    The agent identifies itself before the interview continues.

  5. Choose a move, then check backKeep the decision connected to what users showed you.Get one grounded next move, its downside and what remains unknown. After you ship, Sightspool returns to the agreed signal to see what changed.
    Product example05 / 05
    Illustrative Decision Brief

    Next move

    Test guided source connection before expanding onboarding.

    Downside

    It may improve first-time setup without explaining later churn.

    Check back

    Did more eligible workspaces connect a source after the change?

Simple monthly plans

Complete one interview before you decide.

Continue with Starter for US$29 a month: one founder, one product workspace and one complete Research Sprint. Growth and Pro are coming soon for teams.

Free
See what your product still needs to learn
$0to start

Find the question before you pay for the research.

  • One founder in one product workspace
  • One bounded read of your public product
  • One approved question and learning brief
  • Your first completed founder-led or Sightspool-led interview
  • Transcript and one emerging insight

One interview is an honest starting point, not a supported pattern. Ongoing monitoring and further interviews begin on a paid plan.

Start with your website
Starter
For a founder working through one important decision
$29/ month

Keep one focused research loop moving each month.

  • One founder in one product workspace
  • Unlimited questions in your maintained Question Stack
  • One complete Research Sprint each month
  • Up to five voice or text interviews in each sprint
  • Weekly monitoring and analysis across all connected sources
  • One evidence-backed next move and an outcome check

Every sprint starts with a fresh evidence check. The analysis, evidence standards and source access are identical on every paid plan.

Choose Starter
Growth
Coming soon
For a founder learning continuously while the product changes
$49/ month

Run two complete research loops without losing momentum.

  • Two people, including the owner, in one product workspace
  • Unlimited questions in your maintained Question Stack
  • Two complete Research Sprints each month
  • Up to ten voice or text interviews across those sprints
  • Daily monitoring and analysis across all connected sources
  • Evidence-backed next moves with outcome checks

The same complete analysis as Starter, with faster monitoring and capacity for two product decisions each month.

Pro
Coming soon
For a founder making several consequential decisions each month
$149/ month

Make continuous research part of the way the product operates.

  • Up to five people, including the owner, in one product workspace
  • Unlimited questions in your maintained Question Stack
  • Four complete Research Sprints each month
  • Up to twenty voice or text interviews across those sprints
  • Daily monitoring and analysis across all connected sources
  • Evidence-backed next moves with outcome checks

The same complete analysis as every paid plan, with enough sprint capacity for a faster product cadence.

All prices are in US dollars. Free and Starter are for one founder. Starting free does not create a subscription or an automatic charge.

Questions, answered plainly.

Hear from your next user.

Start with your public website. Review your first question, then get your first interview live.

Find my first question