The Sightspool studio
Each Sightspool agent has a focused remit and toolset. They work from the same approved sources, memory and proof standards, so the result is a coordinated UX function rather than four disconnected chats.
Live specialist coverage
The live studio currently covers the parts of UX Sightspool can demonstrate and govern. New specialist names are added only when the remit, tools and evaluation genuinely differ.
Vera receives the cross-functional question, decides which specialists should investigate, decomposes the work and synthesises agreements, tensions, recommendation and next steps.
Ella investigates what people are trying to do, what the available evidence can support and which focused research would genuinely change the decision.
Theo examines how people move through the product: the friction, effort, comprehension and interaction choices that make a journey work or break down.
Zach connects the visible customer experience to the service behind it, including trust, account structure, commercial context and operational gaps.
How a studio session works
Customers do not need to diagnose the method before asking for help. Vera routes from the uncertainty, the evidence available and the decision it must change.
The team states the customer or experience uncertainty, its stakes, owner and what a useful answer would change.
The Chief of Staff selects the relevant specialist lenses and makes the evidence gaps and expected output explicit.
Each selected agent works from real approved sources through its focused tools and retains provenance for the read.
Agreements, contradictions and tensions become one recommendation with confidence, downside and next steps.
A tension with no defensible evidence-based resolution is marked for human review instead of being smoothed over.
The shared house rules
The agents can move quickly because the same governance follows every specialist. Confidence is not a substitute for proof.
A consequential finding must cite the evidence read that supports it. The source and limitation stay attached.
An event that does not exist cannot quietly become a zero and then a recommendation.
The studio names unresolved tension and sends it to a human instead of manufacturing consensus.
Agents recommend. Senior experts advise. The customer’s authorised product leader makes the final call.
The long-term UX function is broader than the four agents live today.
Accessibility and content design are intended capability areas. We will add them when each has the focused sources, tools, professional boundary and evaluation needed to deserve a specialist agent—not simply because a complete org chart looks impressive.
Start with a real question
We will show you how Sightspool would route the work, which evidence each specialist would need and where a senior human would—or would not—enter.
